Employees with attitude problems affect the overall organisation with their overwhelming negativity. These people engage in behaviours that are often inconsistent with the company’s policies like taking too many days off or habitually violating the dress code. Such employees also complain about everything, blame others for their mistakes, and are unable to accept criticism.
It is possible to solve these problems with training, mentoring and counselling. There may be times, however, that despite all efforts, some employees continue to demonstrate behavioural problems. In this case, a clear disciplinary system is necessary. Human Outsource shares a few tips on creating and managing an employee disciplinary system:
Documentation is crucial in cases of employee discipline to back up any action decision. You need to have a well-crafted disciplinary policy for proper documentation. Keep in mind that inconsistencies in disciplinary policies are dangerous for your business, especially if an employee decides to take legal action. For instance, an accurate documentation of an employee’s pattern of absences or lates can justify suspension or termination.
One common system for disciplining employees is the progressive system. This aims to rehabilitate the employee behaviour by giving them notice when they fail to meet communicated policies. This system works for different issues, but it is better to create a system that ensures managers have the flexibility to control warnings or suspensions depending on the seriousness of employee misconduct.
It is possible to minimise employee discipline problems by ensuring that organisational policies are clearly communicated. It is best to discuss penalties for violating policies so that staff members understand them. You need to create a clear disciplinary policy and enforce it when necessary. Give employees a copy of the discipline policy or include it in the handbook, and have staff members sign an acknowledgement that they have received and understood the policies.
Counselling and disciplining employees with a negative attitude are important to avoid organisational problems. Keep in mind that your company has the right to demand that employees act in a courteous and professional manner.